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Business, strategic management Jobs in Outsourcing, in Africa

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ICS Outsourcing Nigeria Limited

Head Of Customer Service

Lagos, Nigeria

ICS Outsourcing Nigeria Limited

Head Of Sales

Lagos, Nigeria

Phillips Outsourcing Services Nigeria Limited

Head, Corporate Partnerships

Lagos, Nigeria

Phillips Outsourcing Services Nigeria Limited

SME Relationship Manager

Lagos, Nigeria

Phillips Outsourcing Services Nigeria Limited

CLOSED

Head, Corporate Partnerships

Lagos, Nigeria

Phillips Outsourcing Services Nigeria Limited

CLOSED

SME Relationship Manager

Lagos, Nigeria

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Phillips Outsourcing Services Nigeria Limited

CLOSED

B2B Sales Executive (Logistics)

Lagos, Nigeria

Head Of Customer Service

Closing: May 9, 2024

2 months remaining

Published: Mar 14, 2024 (15 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Responsibilities
Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Job Description

  • The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a positive experience with the company.

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