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Customer support, client care Jobs in Africa

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Michael Stevens Consulting

Customer Service Staff

Rivers, Nigeria

Dangote Group

CLOSED

Customer Fleet Officer

Lagos, Nigeria

Niger Foods

CLOSED

Service Centre Supervisor

Lagos, Nigeria

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Engie Energy Access Uganda

CLOSED

CF Strategy & Analytics Lead

Kampala, Uganda

Customer Service Staff

Closing: Apr 22, 2024

2 days remaining

Published: Apr 15, 2024 (5 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements and Skills

  • Bachelor’s Degree in Business or a related field
  • Proven work experience as a Sales Representative
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive businessprofessional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation and communication skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback.
Responsibilities


Requirements and Skills

  • Bachelor’s Degree in Business or a related field
  • Proven work experience as a Sales Representative
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive businessprofessional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation and communication skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback.
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory / market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

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