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Manufacturing, operations, quality Jobs in Financial Services, in Africa

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Princeps Holdings Limited

Quality Assurance Specialist

Lagos, Nigeria

World Bank Group

CLOSED

Senior Operations Officer

Nairobi, Kenya

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Kuda Bank

CLOSED

Lead - Retail And Salary Loan

Lagos, Nigeria

Quality Assurance Specialist

Closing: Apr 20, 2024

2 days remaining

Published: Apr 5, 2024 (13 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications
  • Bachelor's Degree or HND in Quality Control or related field
  • 4-6 years experience in quality control leadership
  • Expert knowledge of quality control standards and processes
  • Strong leadership, problem-solving, and analytical skills
  • Proficient in data analysis and reporting
  • Excellent communication and interpersonal skills

Must Have Skills:

  • Communication
  • Interpersonal
  • Analytical
  • Quality Assurance
  • Attention to details
  • Problem Solving.
Responsibilities
Qualifications
  • Bachelor's Degree or HND in Quality Control or related field
  • 4-6 years experience in quality control leadership
  • Expert knowledge of quality control standards and processes
  • Strong leadership, problem-solving, and analytical skills
  • Proficient in data analysis and reporting
  • Excellent communication and interpersonal skills

Must Have Skills:

  • Communication
  • Interpersonal
  • Analytical
  • Quality Assurance
  • Attention to details
  • Problem Solving.
  • We are seeking a highly skilled, motivated, and experienced quality control specialist to join our dynamic team.
  • As a quality assurance specialist for our fintech company, your role would be pivotal in ensuring that all products, services, and processes meet the required standard of quality and compliance.

Key Duties

  • Identify, collect, process, and analyse of data, according to the established protocol, procedures & standards as appropriate to specific objectives of the product.
  • Ensures that all best practices, standard routines and compliances are adhered to by close monitoring of requirements and advising on the corrective action to be taken in case of deviations.
  • Review and report non-conformities including product standard deviation, product recalls and customer complaints.
  • Develop and implement quality control standards
  • Continually assess, refine quality control processes and maintain accurate records and provide regular reports
  • Conduct thorough testing and validation of company’s products, applications, and software systems to identify defects, bugs, and vulnerabilities.
  • Perform risk assessments to identify potential risks to the company's systems, data, and operations, and develop strategies to mitigate these risks.
  • Monitor regulatory requirements and ensure that the company's products and processes comply with relevant laws and regulations in the financial industry.
  • Maintain detailed documentation of quality control processes, test results, and compliance efforts. Generate reports for management and regulatory authorities as required.
  • Continuously assess and improve quality control processes and procedures to enhance efficiency and effectiveness.
  • Collaborate with cross-functional teams including software developers, product managers, compliance officers, and legal counsel to ensure alignment on quality control standards and objectives.
  • Analyze customer feedback and complaints related to product quality and usability, and work with relevant teams to address issues and implement improvements.
  • Ensure that appropriate security measures are in place to protect sensitive financial data and prevent unauthorized access or breaches

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