Job verified by Fuzu

Jubilee Insurance KE   |   Nairobi, Kenya   |   Log in or register to see the closing date

Accounts Executive/Relationship Officer SME

  • Bachelor's degree
  • Sales, marketing, promotion
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

The job holder will be accountable for building new business and retaining existing client/broker relationships while increasing the business revenues and providing excellent customer experiences within the assigned segment area. The post holder will report to the Underwriting Manager and will be based at Head Office.


Responsibilities

1. Retention of up to 95% client business

2. Acquisition of new Business and work together with the retail sales team to meet sales targets
3. Train intermediaries/clients on product knowledge
4. Address customer queries and offer Excellent customer experiences to clients/brokers/intermediaries
5. Schedule and attend regular client/intermediary documented meetings, ensure clients are issued with regular reports
6. Facilitation of clients/intermediary renewal/new business quotations and negotiations within the stipulated TAT
7. Facilitation of client debit/credit notes medical cards and any other documents pertaining to the clients scheme, this should be done within
the required TAT
8. Be the correspondent liaison between the client and JIC team in all matters pertaining to the clients’ accounts
9. Reconciliation of clients membership and premium accounts within the stipulated TAT
10. Consistency and adherence to and application of established policies and processes


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Conflict and complaint resolution; Account management; Business development; Customer relations; Meeting management
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Jubilee Insurance KE

Banking, microfinance, insuranceCompany size: 1000+ people

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.


Other Jobs at Jubilee Insurance KE

Business Development Officer - Bancassurance
Security & Governance Manager
Business Development Officer Independent Agency Channels
Senior Internal Auditor
Compliance Officer
View more jobs at
Jubilee Insurance KE