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Accounts Manager – Micro Insurance

Salary rangeConfidential | Contract type: Permanent

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Job Summary

Reporting to the Head of Operations, the successful candidate will be responsible for the management of new micro business, renewals and midterm policy changes in order to realise MIB’s profitability and facilitate realization of budgeted production in order to achieve profitable portfolio.


  • Setting Micro insurance policy and strategy in coordination with the Head of Operations
  • Monitoring operational tools and processes for the micro insurance business and customers
  • Controlling the quality of the portfolio to ensure profitability
  • Establish a system to measure ,monitor and control customer service across the country
  • Research and promote Micro insurance products which are relevant to various consumer segments
  • Ensure that a assigned budget is implemented and monitored
  • Facilitate implementation of the strategic goals for micro insurance
  • Implement agreed service level agreements with external service providers and underwriters
  • Ensure compliance with regulatory and statutory requirements
  • Controlling the quality of the micro insurance portfolio
  • Growing customer base through digital technology and working with relevant underwriters to achieve this

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 7 years
Required skills: Accounting; Corporate finance; Capacity planning; Ability to coordinate; Office tools: Word, Excel, Outlook; Execution and delivery; Planning and scheduling; Presentation preparation and editing (Microsoft PowerPoint)
Required languages: English (Spoken: fluent | Written: fluent)
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