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Cytonn   |   Nairobi, Kenya   |   Log in or register to see the closing date

Administration Assistant - Cytonn Technical College

  • Diploma, Associate's degree
  • Administrative, clerical
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

Reporting to the Head of Academic Affairs, the Administration Assistant will be the first point of contact for the institution, answer all incoming phone calls in a pleasant and informed manner for the purpose of providing information and responding to queries.


  1. Act as the first point of contact for the institution, answer all incoming phone calls in a pleasant, informed manner for the purpose of providing information and responding to queries;
  2. Attend to all incoming visitors respectfully and assist in answering their inquiries;
  3. Assist in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying of sensitive information, and other related duties;
  4. Maintain up to date knowledge on the institution, its offering and any other relevant information and be able to convey the same information to enquiring parties clearly;
  5. Consistently exhibits high standards of professional conduct;
  6. Assist prospective students and parents with the registration process and readily provide information necessary for them to complete the process efficiently;
  7. Sort and stamp out-going correspondence, address envelopes and packages, and prepare printed matter and other material for mailing;
  8. Receive, stamp, record and distribute incoming correspondence;
  9. Assist with all admissions related tasks, including preparations for and assistance during student inductions and student meetings;
  10. Maintain and update the institution’s information, records and database;
  11. Ensure that the reception area is kept smart and tidy and that noticeboards are kept up-to-date;
  12. Assist with the ordering of stationery, materials and resources and ensuring that stock levels are maintained;
  13. Any other duties as may be prescribed from time to time.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Administrative, clerical
Seniority: Experienced (senior worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 3 years
Required skills: Answering telephones and call management; Customer service; Document and archive management; Office administration, management; Office supplies management; Office reception
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply


Real estate

Cytonn Investments is an investments and real estate company, with offices in Nairobi - Kenya and DC Metro area - U.S. We are primarily focused on offering alternative investment solutions to global institutional investors, individual high net-worth investors, local institutional investors and diaspora investors interested in the East-African region. Our alternative investments solutions are based on four main products: real estate, structured solutions, private equity and advisory. Most of the investment opportunities in Sub Saharan Africa are not in the listed markets, hence our focus on alternative investments to find uncommon value and returns for our clients.

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