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Administration Manager

i Manage Limited
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 10 days left to apply for this job.

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Job Summary

The Administration Manager is responsible for developing long-term relationships with both internal clients (employees) and external clients. They will ensure a seamless link between the clients and the internal team enhancing timely, successful service delivery and prompt payment of rendered services.
Requirements:
● Proven experience in account management.
● Excellent listening, negotiation and presentation skills
● Excellent verbal and written communication skills
● Bachelor's Degree in IT related field is an added advantage.
● Excellent time and project management skills.
● Ability to work under minimum supervision and adhere to strict deadlines

Responsibilities

● Assisting in managing the relationship between the customer and the internal team.
● Responsible for keeping current clients satisfied by delivering exceptional client service on a day-to-day basis.
● Ensure the timely and successful delivery of services according to customer needs and objectives; communicate clearly the progress of projects to clients and client expectations to the technical team.
● Stay updated with regard to new market trends.
● Working with the Business Development team to onboard and integrate new clients and enhancing existing client relationships.
● Ensuring all payments are done on time

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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