About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within, now, and for the future. In Uganda, Mercy Corps has worked since 2006 by focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.
General Position Summary
Mercy Corps is looking for an Administration Officer to support all office administration in Kaabong Office. The Administration Officer will be responsible for the smooth running of all administration functions in support of the Mercy Corps office.
Facilitate the smooth flowing of routine, administrative work of the Mercy Corps office and program support operations;Enforce adherence to Mercy Corps administrative, HR and logistics procedures and staff policies by support staff;Handling and supporting with all field recruitment hire in Kaabong.Managing the filing process of all HR information.
Personnel Records Keeping.Handling Staff orientation at the field and ensuring all new hires have the necessary workspace.Responsible for the smooth running of the following office functions: receiving visitors and ensuring they are going to the right officesResponsible for all travel and accommodation arrangements for Mercy Corps guests and staff in Kaabong.Ensuring all photocopiers, printers, scanners, mail services, telephones etc are running within the office and any calls for repairs or maintences needed are properly reported to the right department focal persons.Oversees cleaners, gardeners that will maintain office premises are cleaned and general cleanliness is maintained.Oversee the smooth flow of routine, administrative work in Kaabong office is in compliance with mercy corps field administration manual and national staff policy handbook.Responsible for maintaining an accurate inventory of office supplies to include stationery, consumables and cartridges/tonner.Conduct him/herself both professionally and personally in such a manner as to bring credit to mercy corps and not to jeopardize its humanitarian missionEnsure compliance with security procedures and policies as determined by Mercy Corps Country Program.Proactively ensure that team members operate in a secure environment and are aware of policies.Organizational Learning
· As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. Accountability to Beneficiaries
· Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.Knowledge and Experience
• Minimum 3 years’ experience with office administration;computer skills are required, must be an independent thinker and have strong organizational skills; • Must possess a minimum of a degree in preferably Business Administration/ Public, Social Work, Education, or other related field.• Demonstrated excellence in administration , particularly in a multi-cultural environment, including staff training, motivation, and discipline• Good writing and communications skills.• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members. • Good negotiation, representation skills and the ability to work comfortably with an ethnically diverse staff. • Strong ability to innovatively solve problems.• Ability to communicate in EnglishSuccess Factors
The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional
intelligence, constructive mentoring skills and proven experience with capacity
building. S/he will be committed to long-term program sustainability and the
delivery of high-impact activities at the community level. Successful Mercy
Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.
Ethics and Integrity
All Mercy Corps staff are expected to behave ethically and demonstrate highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.