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Enchanting Travels   |   Nairobi, Kenya   |   Log in or register to see the closing date

Africa Travel Sales Specialist, Nairobi based (German-speaking)

  • Bachelor's degree
  • Restaurant, hospitality, travel
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

Do you enjoy the buzz of closing a sale? Do you enjoy interacting with people from different cultural backgrounds? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

What’s the position?
We are currently searching for ambitious Africa Travel Sales Specialists to join our team in Nairobi. As a Travel Sales Specialist you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge of Africa. This is a fantastic opportunity if you love sales and enjoy planning trips and making travel dreams come true!
Your goal is to generate sales and ensure all guests return home having had an enchanting travel experience which exceeded their expectations, and thus motivates them to return as our guests again.

Why would you want this job?
Who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! This is a really unique sales opportunity for many reasons - here are a couple!
  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.
  • Immersing yourself in Africa. You will be based in Africa and have an opportunity to delve into this colorful and vibrant continent, feel its rhythm and explore breathtaking safaris, culture, nature and beaches at your doorstep.
  • Attractive compensation. We offer a solid base salary with an uncapped variable incentive and a benefits package.

What do we expect from you?
  • You have 3+ years of sales experience and have excelled in this role
  • You are passionate about travel and have first-hand knowledge of travel destinations in Africa
  • You enjoy communicating with people with diverse backgrounds and personalities and have outstanding communication skills. This entails assertiveness, excellent listening and persuasion skills and the ability to bring travel experience to life and build trust.
  • You have a fluent command of the German language
  • You are ambitious and persistent - reaching the minimum goal is never enough for you and you strive to exceed expectations
  • You thrive on guest satisfaction
  • You have outstanding mental agility which enables you to connect the dots - the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations.


  1. Generate sales by taking guests successfully through the booking process
  2. Interact with German-speaking guests, listening to their travel interests and advising them on potential destinations & itineraries
  3. Design tailor-made travel itineraries and proposals using the required tools
  4. Book international flights where needed
  5. Participate in proactive knowledge sharing and support within the team

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Restaurant, hospitality, travel
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Phone sales; Creative thinking; Consumer sales (B2C); Communication; Interpersonal relationships building; Listening; Persistence; Self-confidence; Travel planning and reservations (leisure, business); Multitasking
Required languages: German (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),

Click to apply

Enchanting Travels

Restaurant, hospitality, travelCompany size: 100-500 people

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the USA, Germany, India, Argentina and Kenya.