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CIC Insurance Group   |   Nairobi, Kenya   |   Log in or register to see the closing date

Agency Relationship Officer

  • Bachelor's degree
  • Customer support, client care
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

The Agency Relationship Officer will generate revenues and maintain relationship with Agents and Brokers for continued business.


  1. Excellent communication and presentation skillsProblem solving skills
  2. Excellent interpersonal skills
  3. Excellent customer care skills
  4. Leadership skills
  5. Good negotiation skills
  6. Computer literate in MS Office and other office applications
  7. Understanding of the working environment /competitors
  8. Technical competence in insurance
  9. Basic knowledge of regulations by AKI and IRA

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Customer support, client care
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: General insurance; Competitor and market analysis; Customer relations; Office tools: Word, Excel, Outlook; Problem solving
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

CIC Insurance Group

Banking, microfinance, insuranceCompany size: 1000+ people

For more than three decades, the CIC Insurance Group has dependably shouldered the risks of the Kenyan people through providing insurance services that help you plan for life stage needs, secure your future, protection you against rising health expenses and safeguard your investments. Besides giving our customers peace of mind, we continuously work towards living up to our commitment to safeguard the interests of individuals and businesses that insure with us by paying claims promptly. Our consistent adherence to our motto “We Keep Our Word” has made us the fastest growing insurance company in Kenya and the 2nd largest insurer by market share.

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