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Mondo Ride   |   Nairobi, Kenya   |   Log in or register to see the closing date

Assistant Account Manager

  • Bachelor's degree
  • Sales, marketing, promotion
  • Manager (team leader)
  • Full Time
  • Permanent
Click to apply

Job Summary

We are looking for a skilled Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.


· Serve as the point of contact for all customer account management matters
· Build and maintain strong, long-lasting client relationships
· Negotiate contracts and close agreements to maximize profits
· Develop trusted advisor relationships with key accounts,customer stakeholders and executive sponsors
· Ensure the timely and successful delivery of our solutions according to customer needs and objectives
· Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
· Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
· Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
· Prepare reports on account status
· Collaborate with sales team to identify and grow opportunities within territory
· Assist with challenging client requests or issue escalations as needed

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: Market research, intelligence; Business to Business (B2B) sales; Answering telephones and call management; Billing; Calendar management; Customer service; Account management; Customer relations; Spreadsheet preparation and editing (Microsoft Excel)
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Mondo Ride

Transportation, logistics, storageCompany size: 20-50 people

Mondo Ride is a smart taxi application that currently operates in Sub-Saharan Africa and the Middle East. The application connects passengers with nearby drivers and ensures getting a ride within a short amount of time, as well as, guaranteeing safety and comfort for the passenger. Mondo Ride is available on Android and iOS.

Other Jobs at Mondo Ride

Sales Representative
Operations Intern