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Kenya Orient Insurance Ltd   |   Nairobi, Kenya   |   Log in or register to see the closing date

Assistant Claims Manager - Legal

  • Bachelor's degree
  • Accounting, finance, banking, insurance
  • Manager (team leader)
  • Full Time
  • Permanent

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Job Summary

With a specific focus on Legal Section, the role is responsible for an efficient Legal Claims Management Process in controlling matters under litigation and liaises with external lawyers in regards to all legal matters under including out of court Settlements and recoveries.


Appoint defense lawyers where action is brought against the company and ensure at all times the advocates work in the best interest of the Company;·
Monitor performance of the legal staff while coaching and mentoring them for optimum productivity;·
Monitor service provider performance against the set standards and recommend corrective action on a need basis;·
Ensure in-depth, investigation of actual claims through direct or indirect contact
with policyholders, claimants, investigators, attorneys and other service providers; ·
Enforce the organization’s reserving policy;·
Respond to correspondence and/or queries relating to legal claims;·
Analysis and approval of claim files within the assigned approval limits as per the
prescribed turnaround times;·
Review, monitor and provide technical expertise to staff and ensure that there is
systematic and adequate on job training;·
Update the claims monthly departmental reports;·
Deputize the Claims Manager;·
Negotiate amicably, out of court settlements and recover company outlay from third
Undertake legal research and prepare legal opinions to both external and internal
Attend court proceedings to represent the company and/or as a witness for the company;·
Develop or review contracts, lease agreements, loan agreements and other legal
documents advising the organization on the best position;·
Supervise, appraise staff in the legal section and identify their development needs;·
Prepare the Legal section’s work plans and budgets and ensure targets are achieved;

General Information

Salary range: KSh150,000 - KSh270,000
Additional informationNot specified
Job start date: Thursday, March 1, 2018
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Accounting, finance, banking, insurance
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Handling claims; Contractual negotiations; Commercial law; Contract drafting and preparation; Contract law; Dispute resolution and arbitration; Judicial processes and litigation
Required languages: English (Spoken: fluent | Written: fluent)Swahili (Spoken: fluent | Written: fluent),

Kenya Orient Insurance Ltd

Banking, microfinance, insuranceCompany size: 100-500 people

Our roots can be traced back over 32 years. The company having been incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. The current company was formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry. We truly believe in people and that insurance is one of the tools that people can use to secure their financial future.A company fueled by innovation; we have changed the face of the industry by providing unique, relevant, affordable and accessible products to our customers. We have been “dubbed” the home of many firsts having launched products such as; Safari Bima; a 24hr accident cover, Motor Pack; the first and only Excess-Free Motor Private insurance, Orient Mobile; the only standalone mobile insurance product in Kenya and Orient Home; The only home insurance with free rescue services in Kenya. These successes have solidified our position in the market propelling us forward as a Ksh 2 Billion company. We pride ourselves in serving top corporate, government organizations’, financial institutions, intermediaries and direct clients. We are therefore dedicated to giving excellent services to our customers. We have resolved to enhance our customer’s experience by fostering an open and close relationship with them and offering relevant services that enhance their quality of life. We create innovative products and services that provide real value to our customers and are committed to paying all payable claims/your claims on time. As Kenya Orient we promise to offer the best service, and in doing so we have put in place measures to ensure that the customer receives the finest. We have been rewarded in this regard in becoming the 3rd out of the 40+ Insurance companies in Kenya to receive ISO certification 9001:2008. We not only promise, we endeavor to do what we promise.

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