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Villa Rosa Kempinski (KE)   |   Nairobi, Kenya   |   Log in or register to see the closing date

Assistant Restaurant Manager

  • Bachelor's degree
  • Restaurant, hospitality, travel
  • Manager (team leader)
  • Full Time
  • Permanent

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Job Summary

To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit. The Assistant Restaurant Manager will report to Restaurant Manager.
Desired Skills & Qualifications:

  1. Diploma/BA/BSc in Hospitality Management or related field, preferably from hospitality school.

  2. Minimum 1 year in F&B management role.
  3. Minimum two years’ experience as an F&B Supervisor
  4. Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills and Additional language – beneficial.
  5. Ability to operate computer and office equipment.
  6. Proficiency in Excel and Word.
  7. Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  8. Excellent written and verbal communication skills.
  9. Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
  10. Ability to identify and delegate tasks effectively.
  11. Excellent organizational and time management skills.
  12. Applies a professional, confidential and ethical approach at all times.
  13. Works in a safe, prudent and organized manner.


Key Responsibilities:
  1. Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
  2. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  3. Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
  4. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
  5. Ensure that the place of work and surrounding area is kept clean and organised at all times.
  6. Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
  7. Be knowledgeable of all services and products offered by the hotel.
  8. Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
  9. Have an understanding of the monthly profit and loss statement of the department.
  10. Conduct all outlet meetings in the absence of the Outlet Manager.
  11. Perform up selling for all items offered by the department assigned as well as offering alternatives.
  12. Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
  13. Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
  14. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  15. Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
  16. Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
  17. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  18. Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
  19. Plan daily routine checklist and station division according to the work schedule.
  20. Assist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
  21. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
  22. Attend all required trainings as described by the department.
  23. Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
  24. Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.
  25. Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager.
  26. Support activities and cooperation with the suppliers.
  27. Assist in carrying out scheduled inventories of products and operating equipment.
  28. Undertake reasonable tasks and secondary duties as appointed by the Head of Department.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Restaurant, hospitality, travel
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: Operative management; People management; Customer relations; Food and beverage; Stock and inventory management; Restaurant management
Required languages: English (Spoken: fluent | Written: fluent)

Villa Rosa Kempinski (KE)

Restaurant, hospitality, travelCompany size: 500-1000 people

Offering the perfect fusion of European luxury and Kenyan hospitality, Villa Rosa Kempinski is positioned between the city and countryside. The hotel is a unique destination where guests can spend time relaxing or working, and in addition to the 200 rooms and suites distributed throughout its ten floors, you will also find exquisite dining opportunities here.