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Fairmont Hotels and Resorts    |   Nairobi, Kenya   |   Log in or register to see the closing date

Banquet Manager

  • Bachelor's degree
  • Food, nutrition
  • Manager (team leader)
  • Full Time
  • Permanent

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Job Summary

Hotel Overview:
With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club resorts 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and club founder William Holden, the clubs illustrious former members have included Winston Churchill and Bing Crosby.


  1. Previous leadership experience in food & beverage required
  2. Computer literate in Microsoft Window applications required
  3. University/College degree in a related discipline preferred
  4. Excellent communication and organizational skills
  5. Strong interpersonal and problem solving abilities
  6. Highly responsible & reliable
  7. Ability to work well under pressure in a fast paced environment
  8. Ability to work cohesively as part of a team
  9. Ability to focus attention on guest needs, remaining calm and courteous at all times


Summary of Responsibilities:

Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:
  1. Consistently offer professional, friendly and engaging service
  2. Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
  3. Address guest concerns and react quickly and professionally
  4. Train Supervisors in the absence of a trainer
  5. Balance operational, administrative and Colleague needs
  6. Conduct regularly scheduled departmental meetings
  7. Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
  8. Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
  9. Manage the departmental budget
  10. Follow outlet policies, procedures and service standards
  11. Follow all safety and sanitation policies when handling food and beverage
  12. Other duties as assigned

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Food, nutrition
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Cost tracking, analysis; Customer service; Food and beverage; Customer comfort and safety; Meeting management
Required languages: English (Spoken: fluent | Written: fluent)

Fairmont Hotels and Resorts

Restaurant, hospitality, travelCompany size: 100-500 people

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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