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Business Analytics Specialist - ICS 9

Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

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Job Summary

The United Nations Support Office in Somalia (UNSOS), under the overall umbrella of the Information and Communication Technology Division (ICTD) of the Department of Field Support (DFS), requires the capacity to address the resource intensive and specialized tasks related to readiness for deployment of the Umoja Extension 2 projects, pilot roll out of demand planning and track and trace functionalities and the improvements to the Foundation and Umoja Extension 1 functionalities.


  • Contribute to business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives;
  • Perform day to day operations and additional front loading preparatory technical and business process re-engineering and integration within the scope of overall UE2 for UNSOS;
  • Provide SAP expertise for the mission’s involvement in the Technical Advisory Group (TAG) and the pilot activities for UE2 Demand Planning and track and trace functionalities;
  • Perform Project Management activities;
  • Create technical documentation;
  • When required provide end user training and documentation, as required;
  • Contribute to the tracking and reporting times and efforts invested on the assigned tasks;
  • Provide sound advice and support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs.
  • The team member will demonstrate expertise in supply and operations data management, collection, cleansing technologies, ad-hoc reporting, enterprise analytics and business intelligence capabilities.
  • Provide support to the implementation of BI strategy and roadmap for implementing UNSOS analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for mission support and mandate implementation data.
  • Interact with, support, and consult with all UNSOS Pillars' Sections /Units to define key performance indicators, standard and ad-hoc reports that enable business decision.
  • Support structure that will enable and expand BI capabilities.
  • Assist in enforcing known policies, procedures, and compliance requirements that improve the overall operation and effectiveness of the Business Intelligence unit•
  • Build procedures to extract, transform and load non-Umoja data where required to enrich data retrieved from the existing Umoja Business Intelligence (BI) system.
  • Participate in the coordination between clients and Umoja BI to identify existing reporting assets and resolve any issues therein.
  • Serve as a coordinator in the development and testing of reports and dashboards • Keep abreast with any
  • As assigned by his/her supervisor support the assessment of Business Intelligence (BI) training needs; identify, design and coordinate the delivery of BI training programs to staff at all levels.
  • Coordinate the delivery of both certified and focused functional business intelligence training workshops to UNSOS.
  • Undertake to provide functional and technical support for Umoja business intelligence related matters.
  • Perform other ICT related duties as required;

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required skills: Project management; Information security; Reporting; Analytics; Business intelligence; Project implementation
Required languages: English (Spoken: fluent | Written: fluent)
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