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Business Analytics Specialist Lead

Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

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Job Summary

The United Nations Support Office in Somalia (UNSOS), under the overall umbrella of the Information and Communication Technology Division (ICTD) of the Department of Field Support (DFS), requires the capacity to address the resource intensive and specialized tasks related to readiness for deployment of the Umoja Extension 2 projects, pilot roll out of demand planning and track and trace functionalities and the improvements to the Foundation and Umoja Extension 1 functionalities.


  • Coordinate and lead business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives;
  • Manage day to day operations and additional front loading preparatory technical and business process re-engineering and integration within the scope of overall UE2 for UNSOS;
  • Provide SAP expertise for the mission’s involvement in the Technical Advisory Group (TAG) and the pilot activities for UE2 Demand Planning and track and trace functionalities;
  • Lead the planning, execution and monitoring of Project Management activities;
  • Lead the creation of technical documentation;
  • Provide end user training and documentation, as required;
  • Contribute to the tracking and reporting times and efforts invested on the assigned tasks;
  • Work as UNOPS focal point on the ground;
  • Provide advice to the Chief of Section and other stakeholders on matter related to Business Intelligence and Business Analytics.
  • Provide leadership in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs.
  • Provide technical expertise and leadership support to the implementation of BI strategy and roadmap for implementing UNSOS analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for mission support and mandate implementation data.
  • Interact with, support, and consult with all UNSOS Pillars' Sections /Units to define key performance indicators, standard and ad-hoc reports that enable business decision.
  • Build a team and support structure that will enable and expand these capabilities.
  • Lead a team of BI staff in the development of recommendations based on data analysis, independent root cause analysis conducted with key stakeholders/business process owners. Produce timely and actionable information which help drive business results and guide decision making process. Devise and promote effective analytic models and creative data visualization to derive actionable intelligence.
  • Contribute to the development of business rules, guidelines, standard operating procedures and formulate user requirements for IT systems in support of materials management and supply chain activities.
  • Gather requirements from various stake holders and process owners to define specific business requirements for the end-to-end Supply Chain performance management. Development and promulgate of Business Intelligence Guidance and Procedures and monitor compliance. Promote continuous improvement and innovation in the area of Supply Chain Performance Management.
  • Assess Business Intelligence (BI) training needs; identify, design and coordinate the delivery of BI training programs to staff at all levels.
  • Perform other ICT related duties as required;

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Project management; Reporting; Analytics; Business development; Business intelligence; Project implementation
Required languages: English (Spoken: fluent | Written: fluent)
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