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Business Developer

Career Directions Ltd
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 4 days left to apply for this job.

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Job Summary

To sell, manage, and develop as well as help in penetration of company products and services to SME customers within the appointed area. The role ensures identification, facilitation, and execution of sales opportunities within current and new SME clients in order to maximize sales and growth of revenue of the company within the appointed area.

Responsibilities

Financial Perspective
  • Achieve the sales targets as set by management
  • Execute sales growth action plans in the market
  • Contribute positively to cost savings target of the business
  • Build and maintain relationships with key customers and facilitate the continued growth of the customer base for the business.
  • Determine the required solution for the customer with a focus on cross- and up-selling of products and services
  • Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
Customer Perspective
  • Conduct analysis of customers, partners, and sales metrics, costs, and categories to help make informed business decisions.
  • Address and resolve escalated issues from customers
  • Forecast and maintain sales plans with customers for the assigned area
  • Ensure the accuracy of the first bill assigned and full adherence of the signed contract.
  • Continuously ensure alignment with marketing, branding and communications procedures
  • Compile and execute action plans to grow the customer and partner footprint for the assigned area
 Internal Processes
  • Forecast and monitor sales for the relevant market segments for the appointed area
  • Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
  • Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
  • Support the sales administration team with required information for sales order management
  • Support the finance team in money collection and issue resolution
  • Ensure adheres to policies and procedures to support governance and controls
People Management

  • Take responsibility for self-development through self-study, identification of learning opportunities

  • Embark on a continuous learning drive to stay abreast with best practice in the company and related industries
  • Ensure a thorough understanding of the company products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
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