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NIC Bank Kenya Plc   |   Nairobi, Kenya   |   Log in or register to see the closing date

Business Development Manager, Retail

  • Bachelor's degree
  • Sales, marketing, promotion
  • Manager (team leader)
  • Full Time
  • Permanent
Click to apply

Job Summary

Imagine being part of an innovative bank where you can enhance your expertise, develop your knowledge and take your career as far as you want? NIC Bank is an innovative bank that offers challenging yet rewarding career opportunities to anyone looking to start or grow their career in banking. Our workforce reflects a cultural diversity that gives us a broad spectrum of backgrounds and perspectives and we would like YOU to be part of our team.
Business revenue generation through the existing banks channels and expansion to the general insuring public. This will entail active selling to the existing and potential bank customers within the Retail banking segment. The role also involves establishing and managing business relationships for business growth and ensuring high customer service standards are maintained in line with the overall strategic plan.

Job Specifications (Ideal):

Academic Qualifications:
  1. University degree ( Preference given to a Business related degree or BCom Insurance)
Professional Qualifications:
  1. Certificate of Proficiency in Insurance and/or other insurance qualification
  2. Diploma in Insurance Management and /or other Insurance qualification
Work Experience:
  1. Minimum of 5 years’ experience in Bancassurance or insurance industry
  2. Sales experience (Preference given to Bancassurance experience in the industry)
Skills Required:
Technical skills
  1. Bancassurance Competence: Ability to understand the Insurance products offered. In the market. Some knowledge of all documentation and processes.
  2. Technology Skills: Computer literate
  3. Industry knowledge: Candid knowledge of the banking and insurance sector.
Personal attributes
  1. Goal driven and results oriented: Enjoys being measured, and judged by financial and other performance targets.
  2. Personal Ethics: Must be honest, fair and just with self and others, and demonstrates integrity in work and business contacts.
  3. Communication Skills: Excellent written and verbal communication skills and presentation skills.
  4. Interpersonal Skills: Must be a people’s person, with ability to interact with key contacts in finance sector.
  5. Proactive Initiator: Must be pro-active, a self-starter and have the ability to see, grasp and advice on opportunities.
  6. Human Resources Management Skills: Staff supervisory skills and ability to train and develop staff.
  7. Passionate on the job: Staff willing to consistently exceed set objectives within and outside the current responsibilities highlighted in the JD.
  8. Accuracy and organisation: Must have a strong attention to detail and a “Get it Right First time” approach. Excellent organisational and time management skills


Responsibilities

1. FinancialBusiness Development (65%)

Generating Commission Revenue for Bancassurance products from bank and non-bank customers within the Retail segment.
a) Generation of business from the banks existing Asset Finance and Retail banking (Personal banking and SME) portfolios.
b) Accompany Branch Managers, Relationship Managers and Business Heads for customer calls and follow-ups translating to business revenue.
c) Development and execution of marketing programs in line with the Bancassurance strategy
d) Business Production SLA with insurers- Ensure we achieve the set premium and business diversity goals i.e. ratio balance between motor and non-motor policies of 60/40.
e) Retention and upselling of Retail portfolios.
f) Prospecting for new sources of business from all other NIC Group Subsidiaries
g) Training of bank staff, including branch staff translating to business conversion
h) Preparation of relevant production reports i.e. financial reports, call reports, performance and market intelligence reports on players in the insurance industry.


2. Business Planning and Marketing Management (10%)
1. Formulate marketing strategies and campaigns geared towards awareness and business growth.
2. Identify and explore new revenue streams to ensure growth of the business.
3. Develop and implement new products in accordance with customer demands and bank growth opportunities.

3.Service excellence and Operational compliance / postsales processing (5%)
1. Monitor team’s adherence to service standards for sales and operations management
2. Ensure quality control in all aspects of processing as stipulated in the procedures and product manuals
3. Ensure proper customer underwriting and claims processes/requests are done.
4. Ensure adherence to SLAs by insurers
5. Ensure internal adherence to the principal underwriter’s requirements for acceptance of risk.
6. Support Manager in reconciliation functions assigned.

4. People Management (10%)
1. Team Development and growth :-
a) Lead, counsel and motivate the business development team.
b) Support the growth and retention of the business development team.
2. Oversee team synergy and adherence to the organizational culture

5.Cross-selling (10%)
Cross Sell various bank products.


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Sales, marketing, promotion
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Business development; People management; Retail banking; Customer relations; Service Level Agreement (SLA); Sales strategy; Underwriting business
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

NIC Bank Kenya Plc

Banking, microfinance, insuranceCompany size: 1000+ people

NIC Bank is committed to giving you the highest quality of services all year round. Everything that concerns our customers will be communicated promptly without delay. We understand the need to protect its clients’ information. This will facilitate access to smooth banking services and will will ensure you have easy access to your cash by putting up branches, ATMs, mobile banking and internet banking solutions. NIC Bank is committed to having all the queries, complaints and feedback responded to at any of our branches or social media channels during hours of business or via our 24-hour contact centre.