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Business Intelligence Analyst

Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 15 days left to apply for this job.

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Job Summary

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Tanzania, and Rwanda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Role: Business Intelligence Analyst

Sokowatch is currently seeking for a high-potential recent graduate to fill a Business Intelligence Analyst. This analyst will be the primary team member responsible for querying, visualizing and analyzing data to support Sokowatch’s operational teams. The ideal candidate will be able to effectively liaise with colleagues across sub-Saharan Africa to field requests for data-related tasks and support implementation of data-driven operational processes. While this position requires some baseline skills working with data, the role presents significant opportunities for professional growth and skills development; therefore, we are focusing on hiring the most high-potential candidate for the position.


Nairobi, Kenya, with flexibility to move to other locations in Africa upon gaining sufficient experience

Requirements:The successful candidate will possess:

  • 0-3 years of professional experience
  • Bachelor’s degree in economics, statistics, business administration, finance, computer science, mathematics or a related field
  • Excellent analytical & logical problem-solving skills
  • Proficiency in Microsoft Office including Excel and PowerPoint
  • Eagerness to learn new technical, analytical and professional skills
  • Strong interest in technology and e-commerce within sub-Saharan African markets
  • Ability to adapt quickly to changing priorities, assignments, and roles
  • Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables
  • Attention to detail and keen eye for effective visual design
  • Fluency in English (both oral and written) and the ability to communicate with sophistication within a business setting

Desired but non-essential attributes include:
  • Ability to speak Swahili/French
  • Experience coding in Python, R or SQL
  • Familiarity with data visualization software
  • Familiarity with A/B testing and causal inference


Duties & Responsibilities:

  • Develop and fine-tune dashboards for operations teams
  • Conduct data analysis identify and measure trends
  • Interface with other teams to address gaps in data utilization and surface metrics to help optimize operations
  • Identify and evaluate risks, gaps, and process inefficiencies in conjunction with other teams
  • Support and pilot evaluation of new initiatives

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 12 months
Required languages: English (Spoken: native | Written: fluent)
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