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Housing Finance Group   |   Nairobi, Kenya   |   Log in or register to see the closing date

Business Intelligence Specialist

  • Bachelor's degree
  • Information technology, software development, data
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

The Business Intelligence Specialist will be responsible for providing effective and efficient support and system administration to the Data Warehouse and BI systems. This entails system optimization through research, analysis, documentation, proposals and implementation of approved solutions to issues as well as design and development for approved improvements.


• Perform system optimization, plan, install, support, maintain, upgrade and change IT Systems to ensure that the service provided by these Systems is within the agreed Service Level Agreements (SLAs).

• Ensure optimal /maximum availability of the BI systems.
• Analyze and trouble shoot problems within the business systems and engage users and stakeholders in identifying shortcomings in the core system and related applications providing technical advice on enhancements, testing and implementing solutions developed.
• Escalate and follow up to resolution any issues raised to the vendors without undue delay and coordinate the resolution.
• Speedy closure of the issues and problems assigned to the analyst with pro-active prioritization and feedback.
• Develop, document and continuously improve methodology and procedures within the department.
• Provide technical advice and guidance to users and stakeholders regarding the core system and related applications
• Continuously research on the evolving technologies and best practices and identify interventions that the bank should adopt.
• Participate in projects and change control as directed by IT management and assist or execute special projects in liaison with Enterprise project management officers.
• Knowledge transfer and training of application support teams and develop skills within IT.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Information technology, software development, data
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Technical documentation; Business intelligence; Research and development; System architecture; System administration; IT support; IT training; Project implementation; Troubleshooting
Required languages: English (Spoken: fluent | Written: fluent)

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Housing Finance Group

Banking, microfinance, insuranceCompany size: 1000+ people

HF Group (Formerly Housing Finance Company of Kenya) was incorporated on 18th of November 1965 and is the premier mortgage Finance Institution in Kenya licensed under the Banking Act. Housing Finance Company of Kenya took over the Kenyan branch of the First Permanent Building society, a company registered in Zambia, (then Northern Rhodesia) with operations in Malawi, Tanzania, Uganda and Kenya. The entity was owned jointly between the Commonwealth Development Corporation (CDC) who owned 60% equity and the Government of Kenya who owned 40%.