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Jubilee Insurance KE   |   Nairobi, Kenya   |   Log in or register to see the closing date

Business Process Analyst – Ceo Office

  • Bachelor's degree
  • Accounting, finance, banking, insurance
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

To support in continuous reviews of processes across the various business units with the aim ofimproving process controls and reducing margins of error in operations.


1. Support business process reviews and coordinate effective follow-on projects

2. Arrange one-on-one sessions with process team member for process walk through in order to gather a deep understanding
3. Mapping of process workflows, identify existing control strengths/weaknesses and recommendations for improvement under each process step
4. Documentation of process review outcomes for presentation to review steering committee
5. Timely preparation of steering committee minutes and follow up of agreed action items from stakeholders
6. Active management of the portfolio of assigned projects to ensure value creation and adherence to the review’s goals and objectives
7. Ensure and support that individual projects are defined effectively, taking also into account no overlapping projects within the organization
8. Support implementation, measure and regularly report on effectiveness and efficiency of the approved recommended process changes (i.e. after the process review)
9. Develop and maintain quality standards for process reviews and ensure compliance

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Accounting, finance, banking, insurance
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Project monitoring and evaluation (M&E); Product documentation; Internal control; Project management; Process development
Required languages: English (Spoken: fluent | Written: fluent)

Jubilee Insurance KE

Banking, microfinance, insuranceCompany size: 1000+ people

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.

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