To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.

Responsibilities

1. Carry-out system and equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use.

2. Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff.

3. Respond to basic queries about technology and systems to support the correct application of technology.

4. Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked.

5. Perform basic beta testing and support the roll out of new versions of centrally supported software to ensure software is operational for WFP staff.

6. Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support senior officers in managing these systems.

7. With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.

8. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

General Information

Salary range: Not specified
Additional information: Not specified
Contract type: Temporary
Job type: Full Time
Location: Uganda
Area of work: Information technology, software development, data
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: IT support; Training requirements analysis; Testing and debugging; Troubleshooting; File management and data back-up; IT equipment installation and configuration
Required languages: English (Spoken: fluent | Written: fluent)

World Food Programme

Non-profit, social work

The World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.

Business Support Assistant (IT)

Job Summary

Responsibilities

General Information

Job Requirements

World Food Programme

Other Jobs at World Food Programme

Similar Jobs

Jobs by category