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Lynk    |   Nairobi, Kenya   |   Log in or register to see the closing date

Carpentry Quality Coordinator

  • Diploma, Associate's degree
  • Skilled, manual labor
  • Experienced (senior worker)
  • Full Time
  • Permanent
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Job Summary

You:
Have exceptionally high standards, and know how to work with fundis to get them to work with quality and speed. You are strict, willing to be tough, and don’t accept ‘ok’ as good enough, but can also use a softer support, coaching, and training approach where required.
A bit about the role:
As the Carpentry Quality Coordinator, you will be responsible for conducting quality control on jobs done by fundis, particularly furniture makers, and supporting other blue collar professionals to thrive on the Lynk platform.


Responsibilities

While the Carpentry Quality Coordinator will primarily be working on furniture making, s/he will work with fundis in a range of trades, including metalwork, painting, general construction and more. S/he will spend much of their time in the field travelling between sites.

The main areas of work are:
1. Field quality control
- Conducting site visits to assess quality of physical products
- Conducting spot checks on service delivery
- Project managing high value or high risk jobs
- Interviewing and speaking with customers to assess quality

2. Coaching
- Providing phone-based coaching on quoting and planning for new Pros on the system
- Leading training where required for Pros

3. Pro Recruitment & Audit
- Support vetting of furniture makers and other Pros
- Identify new sources for recruiting Pros and vetting methods
- Conducting debrief meetings with those being removed from the system

4. Customer engagement
- Engaging with customers, where required, to understand requirements and deal with jobs going wrong
- Conducting debrief meetings with those being removed from the system


Qualifications
- 5 years experience in furniture making or quality control

- Computer literate
- Ability to ride a motorcycle a plus
- Ability to use CAD software a plus

More about Lynk
At Lynk we make it easier for households and businesses to connect with high quality professionals. Currently we have verified professionals in over 70 categories ranging from cleaners, to masseuses, to plumbers, and tailors. Through the use of technology we unlock important career tools such as digital profiles, product galleries, customer reviews, and more.
As a company, we’re a tight-knit and highly-collaborative team of developers, hustlers, planners, and doers. We provide the freedom and tools necessary for people to be comfortable and successful in their work and in return expect high performance and a culture of excellence. We value ambition, curiosity, candor and most of all an uncontrollable desire to create amazing things.


General Information

Salary range: KSh40,000 - KSh60,000
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Skilled, manual labor
Seniority: Experienced (senior worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 3 years
Required skills: Reporting; Quality management; Execution and delivery; Furniture production (woodwork); Carpentry; Quality control and supervision; Mentoring and coaching; Project implementation; Finishing
Required languages: Swahili (Spoken: native | Written: native)English (Spoken: native | Written: fluent),

Apply Now

Lynk

Construction, renovation, maintenanceCompany size: 20-50 people

At Lynk we make it easier for households and businesses to connect with high quality professionals. Currently we have verified professionals in over 70 categories ranging from cleaners, to masseuses, to plumbers, and tailors. Through the use of technology we unlock important career tools such as digital profiles, product galleries, customer reviews, and more.


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