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Chief Commercial Officer (Financial Service)

Salary rangeConfidential | Contract type: Permanent

You have 22 days left to apply for this job.

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Job Summary

A dynamic Fintech Company based in Nairobi is seeking to recruit a Chief Commercial Officer. The successful candidate will support the CEO in the development, implementation and oversight of strategies to exponentially grow customer numbers and revenue. He/she will also ensure the integrated commercial success of the organization by coordinating the prioritization of product development, geographic expansion and strategic partnerships whilst driving growth across core products.
  • Must have a relevant bachelor’s degree.
  • Credit and Finance Services background is mandatory.
  • Must have a minimum of 8 – 10 years’ experience in sales/product management.
  • Exceptional written and verbal communication skills.
  • Must be a strategic thinker and have strong negotiation skills.
  • Possess a collaborative mindset and work well as part of a team.
  • Superior time management abilities and capable of meeting deadlines.
  • Excellent organizational skills and ability to multitask.
  • Up to date on industry trends, as well as laws and regulations.
  • Ability to build strong relationships with clients and industry contacts


  • Work alongside CEO to prioritize the selection of new markets.
  • Oversee the development and implementation of market entry strategies.
  • Oversee the hiring and performance management of Country Leads.
  • Support CEO in the development of key relationships with regulators.
  • Develop frameworks for the ideation, piloting and rollout of new products.
  • Grow new products to become significant revenue contributors for the business across core and new markets.
  • Drive continued optimisation of current core products to achieve 100% year-on-year growth of retail customer base.
  • Develop & manage relationships with potential strategic/ commercial partners across FMCG, Development and Banking spheres.
  • Leverage existing and new partners to develop win-win partnerships that scale the Company’s service offering to new customer segments.
  • Support the marketing team in the targeting of Through the Line marketing campaigns to enhance customer acquisition.
  • Creation of product funnels/ customer journeys for customers acquired through digital marketing to achieve low-touch customer growth whilst maintaining portfolio quality.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required languages: English (Spoken: fluent | Written: fluent)
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