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Chief I.C.T Officer -Operations And Support KCAA SCALE 6– REF: ICT/02/19

Salary rangeConfidential | Contract type: Permanent

You have 4 days left to apply for this job.

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Job Summary

To coordinate, and oversight the implementation of ICT policies and operations including conducting research in new technologies.
  • A degree in computer science or a related field from a recognized university.
  • A Masters Degree from a recognized university will be an added advantage.
  • Certificate in project management.


  • Researching new, and cost-effective ICT technologies, to enhance KCAA’s productivity;
  • Ensuring that ICT facilities meet the needs of users;
  • Coordinating the maintenance and Service of ICT equipment;
  • Identifying training needs for staff including training needs on new technologies;
  • Liaising with users and procurement office on the acquisition, installation, and maintenance of ICT equipment.
  • Liaising with suppliers of ICT equipment on deliveries and service levels agreements;
  • Preparing and submitting ICT operations reports;
  • Ensuring maintenance and timely repair of ICT Tools and equipment;
  • Coordinating and following up on ICT department procurement activities.
  • Supervising user support activities;
  • Appraising, monitoring and evaluating ICT projects.
  • Dealing with technical interruptions and failures promptly
  • Keeping inventories of all ICT equipment in KCAA;
  • Overseeing the operations and maintenance of data centers.
  • Planning and managing Virtual Environments.
  • Performing any other official duty assigned by the Manager ICT.

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)
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