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Moi Teaching and Referral Hospital    |   Eldoret, Kenya   |   Log in or register to see the closing date

Chief Information Officer

  • Post-graduate education
  • Information technology, software development, data
  • Executive (director)
  • Full Time
  • Permanent
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Job Summary

Plan, coordinate, and manage the overall operation of the Information Services.The Director of Information Communication Technology (ICT) will manage all ICT operations, Telephone Exchange Services and Health Records Information Services. The area of responsibility includes the full range of information systems and telecommunications activities, including determining user requirements, recommending practical solutions, and leading hospital-wide efforts to improve the effective use of technology.


  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all ICT systems, including servers, PCs, operating systems, telephones, software applications, health information systems and peripherals in the hospital.
  • Overseeing all technology operations and evaluating them according to established goals;
  • Devising and establishing IT policies and systems to support the implementation of strategies set by senior management;
  • Analyzing the business requirements of all departments to determine their technology needs;
  • Provide expertise and support during systems upgrades, installations, conversions and verify required periodic maintenance of computers, health information systems and telecommunications hardware;
  • Oversee systems development enhancement and the integration of new systems within existing systems;
  • Work with advocacy staff to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation;
  • Manage ICT, Health Records Information Services and Telephone Services staff, including, training, evaluation, guidance, discipline and discharge;
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to ICT, Health Records Information Services and Telephone Service staff and to end-users;
  • Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades;
  • Oversee provision of end-user services, including help desk and technical support services;
  • Keep current with the latest technologies and determine what new technology solutions and implementations will meet system requirements;
  • Develop and implement all ICT, Health Records Information Services and Telephone Service policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision;

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Eldoret
Area of work: Information technology, software development, data
Seniority: Executive (director)

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 5 years
Required skills: Linux; Information security; Business strategy; Operative management; Database administration; IT support; Cisco certified network associate (CCNA)
Required languages: English (Spoken: fluent | Written: fluent)

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Moi Teaching and Referral Hospital

Health care, medicalCompany size: 100-500 people

Moi Teaching and Referral Hospital is committed to providing timely, cost-effective and patient-centred specialized healthcare services; fostering learning and growth through training and research, utilization of new technologies, continuous improvement and participation in National Health Planning.

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