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Barclays Bank kenya   |   Nairobi, Kenya   |   Log in or register to see the closing date

Claims Officer - Medical - First Assurance

  • Bachelor's degree
  • Accounting, finance, banking, insurance
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

To assess, vet and approve claims in line with laid down policies and procedures.


Claims vetting and approval (90%)

• Receiving and registering incoming claims
• Claims adjudication
• Analysing all patients’ claims (In terms of completeness and validity) and processing them for payment
• Examining and confirming member benefits, entitlements and exclusions
• Preparing member statements (on request) for clients regarding their policy benefit utilisation status
• Preparing payment remittances and credit notes where applicable
• Liaising with providers where there queries on the claims submitted

Customer service, provider negotiations and reconciliation (10%)

• Handling customer queries (walk-in, phone & e-mail) in regards to claims and payments
• Assist in reconciliation and attending reconciliation meetings with the providers
• Review of provider’s charges and negotiating for better rates

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Accounting, finance, banking, insurance
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: Compliance; Document and archive management; Financial analysis; Customer relations; Handling claims
Required languages: English (Spoken: fluent | Written: fluent)

Barclays Bank kenya

Banking, microfinance, insuranceCompany size: 1000+ people

Barclays has operated in Kenya for over 100 years. Financial strength coupled with extensive local and international resources have positioned Barclays Bank of Kenya as a top provider of financial services in the market.