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AMREF Health Africa   |   Nairobi, Kenya   |   Log in or register to see the closing date

Community and Knowledge Manager

  • Bachelor's degree
  • Government, community development, public services
  • Manager (team leader)
  • Full Time
  • Temporary

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Job Summary

The Community & Knowledge Manager will focus on continuously assessing, understanding and improving organisation-wide knowledge sharing, to ensure that the knowledge, information and experience amassed by the Accelerator and its community is effectively shared both inside and outside the organisation with community members, partners, donor partners and other stakeholders. The role is expected to increase the quality of information and knowledge shared by the Accelerator, as well as, grow the community of members’ engagement with the Accelerator on both virtual and in-person platforms. The role will also involve working closely with the Accelerator’s Content & Training and Communications Teams to produce high quality Accelerator materials to be shared both in person and virtually. The Community and Knowledge Manager will be expected to lead processes and guide strategic development of strengthened knowledge practice at the Accelerator.
Send a Curriculum Vitae and a Cover Letter .Please include the name of the vacancy in the subject line
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Knowledge practice development

• Promote knowledge sharing through the organisation's operational processes and systems by, among others, strengthening links between knowledge sharing and Accelerator platforms;
• Improve integration among information systems (social media platforms, website, trainings, etc.) in the organisation, to facilitate seamless exchange of information across systems;
• Promote collaborative and community building tools (KM tools) to facilitate sharing of ideas and work among internal teams and other stakeholders/partners;
• Provide support for the establishment and nurturing of communities of practice, including facilitating workshops, one-on-one guidance, and troubleshooting;
• Share experiences across communities of practice, internal teams, and networks on innovative approaches in knowledge sharing;
• Help monitor and evaluate the knowledge practice, including impact measurement and benchmarking;
• Help disseminate information about the organisation's knowledge practice to internal and external audiences, including organising knowledge practice presentations and events, maintaining communications on knowledge sharing across the organisation, participation in orientation and training sessions, and preparation of other externally-facing materials.
Provide guidance and professional development opportunities for Accelerator staff seeking to improve knowledge management capacity

Community and collaboration (internal and external)

• Work with Communications team to assess, track and grow community of members at virtual platforms;
• Contribute to weekly and monthly reporting on community growth, including integrating KM metrics and reporting into existing Accelerator reports;
• Liaise with website developers to ensure KM best practices are integrated into website design and development;
• Coordinate with website developers to ensure ongoing social media management and community building includes KM best practices and integrates into knowledge practice and overall strategy;
• Take ownership of and iterate KM tools (member segmentation, roadmap, and use story and community scorecard) to manage and grow community at Accelerator platforms.
Communication, Information & Resources
• Work with programme managers and the Communications Team to research, draft, design and deliver information products and resources for advocates, including manuals, handbooks, and e-newsletters;
• Support and provide guidance for strategy-related activities;
• Expand and enhance the range of the Accelerator’s online information products and resources for advocates.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Temporary
Job type: Full Time
Location: Nairobi
Area of work: Government, community development, public services
Seniority: Manager (team leader)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required skills: Project management; Project monitoring and evaluation (M&E); Training delivery; Training program planning; Project implementation; Collaboration
Required languages: English (Spoken: fluent | Written: fluent)

AMREF Health Africa

Non-profit, social work

AMREF Health Africa is the largest international health development organisation based in Africa. Working with and through African communities, health systems and governments, Amref Health Africa’s vision is for lasting health change in Africa and is committed to improving the health of people in Africa by partnering with and empowering communities, and strengthening health systems. With headquarters in Kenya,

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