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Kenya Railways   |   Nairobi, Kenya   |   Log in or register to see the closing date

Corporate Affairs and Public Relations Manager

  • Post-graduate education
  • Media, communications, languages
  • Manager (team leader)
  • Full Time
  • Permanent

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Job Summary

Kenya Railways (KR) is a state corporation created under The Kenya Railway Act (Cap 397) of the Laws of Kenya with the core mandate of providing an efficient and effective railway transport.

For appointment to this position, one must have:
  1. Master’s degree in Communication, Marketing, Business, or relevant area
  2. Bachelor’s degree in Communication, Marketing, business, social science or related fields
  3. At least ten (10) years relevant work experience, three (3) of which should be in management position
  4. Membership in PRSK/MSK/IPRA/ CIM or relevant professional body
  5. Attended a Leadership Course lasting not less than four weeks
  6. Proficiency in Computer applications
  7. Meets the provision of Chapter Six of the Constitution

Terms of offer
An attractive remuneration package commensurate with qualifications and responsibilities of the position will be negotiated with the right candidate.
Interested and qualified candidates MUST complete the Kenya Railways application form http://krc.co.ke/wp-content/uploads/2016/02/KRCHR08-KRC-EMPLOYMENT-APPLICATION-FORM-REV-2014.pdf, attach their testimonials and certificates.


Duties and Responsibilities

The Corporate Affairs & Public Relations Manager is responsible to the Managing Director for developing, coordinating and implementing the Corporation’s Communications and Public Relations strategy to build relationships and communicate a positive image & brand of Kenya Railways. The key roles include and not limited to:
  1. Developing and implementing appropriate Corporate Affairs strategies, programmes, and policies for all stakeholders to achieve positive image & brand.
  2. Designing programmes to create and maintain a positive image of the corporation to the external publics.
  3. Managing the production and dissemination of information with targeted publics through appropriate channels in line with the corporate mission and vision.
  4. Managing the Corporation's Customer Care function to enhance client satisfaction in line with the Corporation's Service Delivery Charter.
  5. Managing and coordinating research into stakeholder's perceptions and image of the Corporation, to achieve positive reputation for the Corporation.
  6. Leading the implementation of the Corporation's media-relations strategy to enhance goodwill and positive coverage for the Corporation.
  7. Planning & managing the Corporation’s key events.
  8. Managing the development and implementation of Corporate Social Responsibility programmes.
  9. Developing and implementing crisis management strategies to alleviate crisis situations and maintain positive reputation.
  10. Advising senior management on key strategic communications to uphold a positive image and reputation for the Corporation.
  11. Management of the Corporate Affairs Department budget.
  12. Preparing, managing and monitoring the department’s budgets.
  13. Leading, motivating and developing the departmental staff to achieve business and people objectives.
  14. Managing the department’s communication.
  15. Identifying, implementing and benchmarking best practices in management.
  16. Managing and implementing change initiatives to achieve desired business plans and culture

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Media, communications, languages
Seniority: Manager (team leader)

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 10 years
Required skills: Public Relations; Public, corporate relations; Crisis management; Project implementation; Research planning; Corporate communications
Required languages: English (Spoken: fluent | Written: fluent)

Kenya Railways

GovernmentalCompany size: 100-500 people

Kenya Railways was established by an Act of Parliament (Cap 397) of the Laws of Kenya, and commenced operations on January 20, 1978. The overall mandate of the Corporation then was to provide a coordinated and integrated system within Kenya of rail and inland waterways transport services and inland port facilities. The Act was amended through The Kenya Railways (Amendment) Act 2005 to make it possible for the Board of Directors to enter into concession agreements or other forms of management for the provision of rail transport services. Following this Amendment, KR conceded railway operations to Rift Valley Railways Ltd (K) from November 1, 2006 for 25 years for freight services and 1 year for passenger services.