• Develop and maintain processes, policies, and interventions to maximize credit quality of new customers, including credit underwriting, screening, and selection and onboarding practices.

• Develop and maintain processes, policies, and interventions for maintaining strong repayment rates among our existing customers, including improving collections practices, behavioral analysis, portfolio evaluation, and cost-effective post -sales servicing

• Manage weekly, monthly and quarterly reporting to key stakeholders including senior management, the board of directors and investors

• Design and implement experiments/initiatives geared towards improving and maintaining a healthy credit performance across M-KOPA’s customer base

• Create and manage key performance metrics on M-KOPA’s core products

• Collaborate with the Data/Tech Team to improve data accuracy and reliability for reporting

• Consult with the Director of Credit/Chief Credit Officer to ensure the team is working efficiently towards achieving its objectives

Profile sought:

• Bachelors degree in finance, computer science, economics, engineering, mathematics, statistics, or an equivalent, Masters degree preferred

• 5+ years’ experience in an analytical role in consumer credit, microfinance, asset finance, insurance, or pricing analytics, preferably at a financial institution in East Africa

• Understanding of credit underwriting best practices; ability to evaluate portfolio performance

• Understanding of ROI calculations and discounted cash flow analysis

• Knowledge and working experience in SQL, Relational Databases, R, and Python preferred

• Knowledge and working experience in Microsoft Excel and other Microsoft products required

• Experience in creating, analyzing and succinctly communicating data and recommendations

• Excellent verbal and written communication skills, including fluidity in PowerPoint

• Ability to engage in white space thinking and influence new innovative ideas