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Credit Officer USSD

Salary rangeConfidential | Contract type: Permanent

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Job Summary

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company’s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service.
Requirements
At least a diploma in a business related field.
Has been working with PCL for the last 12 months.

Responsibilities

Duties;
1. Performing a KYC call back to all customers who have applied through USSD
2. Support branches to ensure the necessary documents are attached on Mambu
3. Manage customer expectations in regards to their application
4. Ensure Customer satisfaction is met

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 12 months
Required languages: English (Spoken: fluent | Written: fluent)
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