Job verified by Fuzu

Barclays Bank of Uganda   |   Uganda   |   Log in or register to see the closing date

Customer Experience Application Developer

  • Bachelor's degree
  • Information technology, software development, data
  • Experienced (senior worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

To translate customer experience requirements into IT and system requirements and carry out development, testing, commissioning as well as support of customer experience system developments


Responsibilities

Solution Development

  1. Data collection, storage and analysis system for customer information from various sources
  2. Development of  critical process control points to provide early warning alerts for the top 15 processes
  3. Development of predictive algorithms for customer behaviour based on datasets from different sources
  4. Development of customer experience solutions covering different aspects/modules like automated customer response collection, customer issue history analysis, customer activity alaerts
  5. Development of local solutions to key customer experience challenges


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Uganda
Area of work: Information technology, software development, data
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required skills: Application programming interfaces (API); Python; Software architecture; Web service and application development; PHP; Database query languages (SQL, others)
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply