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Oaks & Corks   |   Nairobi, Kenya   |   Log in or register to see the closing date

Customer Success Manager

  • Diploma, Associate's degree
  • Customer support, client care
  • Basic level (worker)
  • Full Time
  • Permanent
Click to apply

Job Summary

For our drinks delivery service in Nairobi, we are looking for a customer success professional to ensure the success of our customers and act as main interface for all order-related inquiries.


Responsibilities

You will be working closely with the shop manager(s) and dispatch riders and use your consultative skills to help maximize customer retention.


General Information

Salary rangeNot specified
Additional informationNot specified
Job start date: Thursday, February 1, 2018
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Customer support, client care
Seniority: Basic level (worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 12 months
Required skills: Order processing; Call center operation (customer support); Customer service; Order handling; Account management; Customer relations
Required languages: Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),

Click to apply