Customer Support Executive
Salary range: Confidential | Contract type: Permanent
You have 3 days left to apply for this job.
Africa incubator Kenya limited (Afri-inc), a startup company located in Kenya, Uganda and Japan, is looking for customer support staff. Afri-inc provides an e-commerce system that focuses on business to business marketplace specifically in the construction industry in Kenya.
We are looking for an individual who has the following:
- One year of work experience, preferably in customer support and logistic operations.
- Patience in supporting customers
- Strong motivation to become a future leaser in this field
- Social and open to work with a multi-national team
- Respond to customers questions via phone calls and chats
- Monitor and confirm customer payments
- Arrange customer deliveries via phone calls
- Get first hand feedback from customers after delivery via phone
- Other administrations
: Diploma, Associate's degreeRequired relevant work experience
: 12 monthsRequired languages:
Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),