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CA Global Africa Recruitment   |   Nairobi, Kenya   |   Log in or register to see the closing date

Deputy Chief Executive Officer (Microfinance)

  • Post-graduate education
  • General management, leadership
  • Executive (director)
  • Full Time
  • Permanent
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Job Summary

The client is a supplier of micro-finance solutions and operates across various Eastern & Southern African countries.
The Deputy CEO will, in conjunction with the CEO, be expected to play a lead role in the day to day running of the business in Kenya including providing direction and leadership toward the achievement of the organisation’s strategic business plan objectives and annual goals.


  1. Ensure that all relevant staff are appropriately trained on the deal origination processes.
  2. Ensure that all client applications and deals received per branch and per agent are appropriately logged and that volumes and speed of processing is regularly monitored and managed.
  3. Ensure that deal turnaround time from receipt to disbursement is appropriately monitored and managed.
  4. Ensure that all deals are loaded onto PSM with correct instalments and terms recorded prior to disbursement.
  5. Facilitate the audit of all deals received to ensure compliance and to ensure zero tolerance for audit errors.
  6. Ensure that all consolidation deals are recorded, cheques are collected and deposited to the respective supplier’s accounts, third party settlement letters are prepared, applicable third party uploads are cancelled before disbursement of the balance of the application and turnaround time herein is closely monitored and managed.
  7. Ensure that bank letters for disbursements are prepared, signed and delivered to all banks on time and whenever there is a delay liaise with the service centres to avoid clients calling in enquiring about their money.
  8. Maintain overall responsibility for effective management of the entire credit control function.
  9. Daily monitoring and management of credit control activities and results.
  10. Daily, weekly and monthly reporting on collections results.
  11. Maintain overall responsibility for the entire back office team and their respective functions.
  12. Operationally monitor internal and external customer service levels, in consultation with any identified internal and external stakeholders.
  13. Recommend strategies for improving operations of the department.
  14. Maintain ongoing and updated knowledge of all Standard Operating Procedures (SOP’s) and become the custodian thereof.
  15. Prepare weekly and monthly reports including overseeing monthly internal audit reports.
  16. Arrange management meetings and provide input to steer the business towards achieving its objectives.
  17. Maintain responsibility for management of the company’s assets, including motor vehicles and computer equipment.
  18. Track pool car usage, expiry date for tax clearances and insurances and ensure that the vehicles are serviced and road worthy at all times.
  19. Maintain control and oversight over all creditors’ payments.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: General management, leadership
Seniority: Executive (director)

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 10 years
Required skills: Microfinance; Stakeholder communication; Compliance; Business management; Business strategy; Operative management; Operative planning
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

CA Global Africa Recruitment

Human resources, talent development, recruitingCompany size: 20-50 people

CA Global Headhunters is an international recruitment and staffing company with an in-depth focus on Recruitment in Africa. We recruit talent of the highest standard across African Sectors in Mining, Oil & Gas, Engineering, Banking, Finance, Legal, Insurance, Commodities and Agriculture. As the African markets

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