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Housing Finance Group   |   Nairobi, Kenya   |   Log in or register to see the closing date

Digital Transformation Delivery Manager

  • Bachelor's degree
  • Business, strategic management
  • Senior manager (department head)
  • Full Time
  • Permanent

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Job Summary

Reporting To: Chief Information Officer

Overall Job Purpose
The Digital Transformation Delivery Manager will be responsible for implementation of Mobile Financial Services solutions and other Digital Banking initiatives geared towards generating Non Funded Income (NFI) for the Bank. Key focus is on translating this vision into an actionable delivery plan that is aligned to the business strategy and customer expectations.


• Responsible for the portfolio design, planning, development, testing and deployment of new products (enhancements included) and processes for Digital Banking.

• Responsible for delivering the digital experience (content, journey, and personalization) of banks products and services (in line with the value proposition and features defined by the product owners) to maximize on digital product usage, and digital customer satisfaction.
• Direct responsible for delivery of digital journeys and continuous improvement.
• Diagnose problems accurately and timely; evaluate and develop alternative courses of action; recommend and/or implement creative and effective solutions; document results.
• Build and maintain positive working relationships with vendors and all levels of staff; serve as resource for technical or business expertise and advice on strategic priorities and projects.
• Liaise with Solution providers to identify new opportunities for process improvements, product enhancement and/or cost saves arising from system upgrades or changes in the technical platform.
• Contribute technical and consulting expertise in the following domains: Digital and Technology Strategy, Product strategy and innovation, IT Operating Model, Organization & Governance, Cloud and Consolidation, Big Data and Analytics, IT Complexity Reduction.
• Align project process to the organization policy but also adjust according to market changes and adopting agile methods to improve delivery.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Business, strategic management
Seniority: Senior manager (department head)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required skills: Problem solving; Market research, intelligence; Digital content development and editing (social media, blogs, etc.); Channel and vendor management; Business intelligence; Process development; Product development
Required languages: English (Spoken: fluent | Written: fluent)

Housing Finance Group

Banking, microfinance, insuranceCompany size: 1000+ people

HF Group (Formerly Housing Finance Company of Kenya) was incorporated on 18th of November 1965 and is the premier mortgage Finance Institution in Kenya licensed under the Banking Act. Housing Finance Company of Kenya took over the Kenyan branch of the First Permanent Building society, a company registered in Zambia, (then Northern Rhodesia) with operations in Malawi, Tanzania, Uganda and Kenya. The entity was owned jointly between the Commonwealth Development Corporation (CDC) who owned 60% equity and the Government of Kenya who owned 40%.

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