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Makerere University   |   Uganda   |   Log in or register to see the closing date

Director- Directorate for ICT Support

  • Post-graduate education
  • Information technology, software development, data
  • Executive (director)
  • Full Time
  • Temporary
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Job Summary

Overall management and co-ordination of ICT services and support systems within the University.


a) Provide headship to DICTS ensuring high levels of staff motivation and productivity.

b) Define, manage, monitor and evaluate university wide ICT policies and enforce adherence by users.

c) Ensure general efficiency and effectiveness of ICT services in the University by facilitating continued development and improvement.

d) Planning and budgeting for ICT services in the University to ensure continuity.

e) Strategic planning to achieve the policy objectives of the University's ICT policy.

f) Promote development of web based systems with emphasis to affordable services.

g) Ensure proper management of University systems (business applications, hardware, databases, storage and backups).

h) Ensure continuous availability, reliability and performance of University information systems, data center facilities and other technology systems.

i) Provide overall technical guidance to University management in ICT.

j) Ensure reliability of network systems of the University as well as their effective usage.

k) Continuously review University ICT business requirements to suit changes in the University.

l) Working with relevant partner(s) to design, build and maintain fully available and resilient IT systems.

m) Minimize potential risk to the attainment of business objectives by pro-actively planning and providing adequate infrastructure capacity and information systems capabilities

n) Manage the Partner(s) & ensure service delivery to agreed quality and Service Level Agreements.

o) Define HR requirements for technical staff as well as managing day-to-day activities so as to ensure smooth execution of their duties.

p) Perform any other ICT related duties as may be assigned from time to time by the Vice-Chancellor.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Temporary
Job type: Full Time
Location: Uganda
Area of work: Information technology, software development, data
Seniority: Executive (director)

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 10 years
Required skills: Operative management; Policy drafting and development; Data centre management; System architecture; Project preparation and planning; IT support
Required languages: English (Spoken: fluent | Written: fluent)

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Makerere University

Education, academicCompany size: 500-1000 people

The College soon began offering various other courses in Medical Care, Agriculture , Veterinary Sciences and Teacher Training. It expanded over the years to become a Center for Higher Education in East Africa in 1935. In 1937, the College started developing into an institution of higher education, offering post-school certificate courses.

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