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M-KOPA SOLAR   |   Nairobi, Kenya   |   Log in or register to see the closing date

Director / Head of Credit

  • Bachelor's degree
  • Accounting, finance, banking, insurance
  • Executive (director)
  • Full Time
  • Permanent
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Job Summary

The Director / Head of Credit will drive the development and execution of the credit strategy for M-KOPA. With a key focus on current markets of Kenya and Uganda, the Director / Head of Credit will improve credit performance, optimize the loss rate and provide credit-based analysis to the business.


  1. Share and utilize best practice from other industries and experiences to enable M-KOPA to build a truly best in class credit performance.
  2. Develop and deliver the credit strategy and policies, and complementary activity to optimize the credit performance of M-KOPA.
  3. Manage the loss rate and have primary responsibility in the following key functional areas: Reducing bad sales, Optimizing collections, Monitoring credit performance & Credit Innovation.
  4. Establish sound metrics required to measure business performance in regard to critical credit metrics and recommend initiatives to address any performance gaps.
  5. Manage the team to analyse both quantitative and and qualitative data to understand how initiatives are influencing business performance.
  6. Use of appropriate data management techniques and technology to measure, monitor and assess M-KOPA credit performance.
  7. Manage the productivity and growth of the team to encourage development.
  8. Manage collections strategies across Kenya and Uganda.
  9. Assist with the design and implementation of pilots to support growth of M-KOPA.
  10. Prepare quarterly and monthly credit reports, with appropriate recommendations.
Profile sought:
  1. Experienced at representing the credit function at Senior Leadership Level with an ability to communicate complex messages and concepts to a wide variety of audiences, combined with a willingness to use data to act as check and balance to the commercial elements of the business.
  2. Extensive experience of managing a credit team, with a bent towards operationalising analysis.
  3. Ideally, but not limited to, experience in microcredit, mobile-money or solar power for low-income consumers, with an ability to apply experience to this new sector.
  4. Creative and critical thinker with excellent team work skills; ability to build and manage a cross functional team.
  5. Excellent analytical skills with the ability to interpret and digest dynamic (potentially conflicting) information to make strategic commercially-oriented decisions in a timely manner.
  6. Insightful and influential leader with the ability to operate at both strategic and operational levels.
  7. A background in collections is a benefit.
  8. Ideally a background in understanding engineering standards for the creation of efficient analysis of complex data structures.
  9. High integrity and openness combined with commitment to good governance.
  10. Energetic with a passion for innovation to drive business growth and success.

General Information

Salary rangeNot specified
Additional informationNot specified
Job start date: Monday, June 4, 2018
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Accounting, finance, banking, insurance
Seniority: Executive (director)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 5 years
Required skills: Microfinance; Data models and architectures; Reporting; Analytics; Risk analysis; Mobile payments, mobile money; Big data and data analytics; Internal control; Data mining; Corporate credit
Required languages: English (Spoken: fluent | Written: fluent)

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Energy, utilities, environmentCompany size: 500-1000 people

M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 500,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage "credits" for US $0.45, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power. All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments. This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company's proprietary cloud platform, M-KOPAnet.As of May 2015 M-KOPA employs over 650 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets. M-KOPA has been recognized for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.