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Director, Product Management, H&D

Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 2 days left to apply for this job.

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Job Summary

The purpose of the Director, Product Manager is to support the work for the key vertical of Education: from understanding stakeholder needs, developing a vertical strategy, developing product business requirements, go to market and commercial model and taking the product through the full PME process to be ready to pilot and scale.
• Are you passionate about transforming lives at the Base of the Pyramid consumers?
• Have you ever brought a product to market, ideally in emerging markets, across multiple geographies and cultures?
• Can you bring structure and rigour to a fast-moving environment beyond Mastercard’s core business?
This position reports directly to the Education Product Manager, and is based in Nairobi, New York or London.
All About You
• Passionate about transforming lives at the Base of the Pyramid consumers, with an ability to uncover needs and design features to serve this unique segment
• Proven experience launching and scaling new product deployments in emerging markets
• Solid experience in a customer facing management role, in developing and fostering customer relationships who regard you as a trusted partner
• Demonstrated ability to work within and across geographic boundaries within a matrix environment, comfortable with fast and fluid environments, good team player and manager
• Knowledge and experience of digital tools, and the payments industry a plus


• Understand landscape, needs, pain points and drivers of stakeholders in your vertical to become the subject matter expert in the Education vertical. Undertake strategy refresh as needed
• Manage consumer facing product from conceptualization through pilot and commercialization. Identify product and solution requirements and clearly document. Take product through full PME process as required
• Support key partner deployments with focus on scoping and delivery of World Food Program Home Grown School Meals multi-year partnership, deployment of NatSave pilot through to commercialization, repositioning of Uganda deployment and other future launches
• Develop product collateral including template legal agreements, pricing manuals, training materials and customer facing documentation
• Develop go-to-market strategy with non-traditional partners of Mastercard and with Mastercard licensed clients
• Liaise with rest of Humanitarian & Development team to develop and deliver product through partners and markets, and with other business functions across Mastercard
• Deliver on other projects within the Vertical Product team as required. These may relate to pricing and business models, marketing collateral development or other topic

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 10 years
Required languages: English (Spoken: fluent | Written: fluent)
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