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Distributor Product Specialist - Medical Devices

Medex East Africa Ltd
Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 7 days left to apply for this job.

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Job Summary

Medex East Africa is the exclusive distributor of DJO Global Inc's products.
DJO is a leading global provider of high-quality, orthopedic devices, with a broad range of market-leading products used for rehabilitation, pain management and physical therapy. They also develop, manufacture and distribute a broad range of surgical reconstructive implant products

As a Product Development Manager, you'll sell and market DJO Global Inc’s products related to bracing and supports, electrotherapy, hot/cold therapy and products related to recovery sciences to customers including but not limited to the private, mission and public hospitals across Kenya. You will interact with stakeholders including hospital doctors, theatre staff, procurement and hospital administration. You'll work strategically to increase the awareness and use of DJO Global Inc across the country.

You will be making presentations and organize group events for healthcare professionals and other key stakeholders while also working with your contacts on a one-to-one basis.


  • You will be involved in contacting potential customers, identifying their needs, persuading them about the suitability, cost-effective and the use of DJO Global Inc, closing the sale by gaining agreement to our terms and conditions, and providing after-sale service.
  • Reach, and if possible, exceed assigned sales targets
  • Plan work schedules and weekly and monthly timetables with the sales team and review future targets with the sales manager
  • Arrange appointments with all stakeholders which may include pre-arranged appointments or regular 'cold' calling
  • Make presentations to doctors, theatre staff and others involved in surgeries
  • Organize local conferences and CMEs for doctors and other medical staff
  • Win new customers, as well as developing long-term relationships with existing ones
  • Build and maintain positive working relationships with medical and administrative staff
  • Manage budgets assigned to you for your region and activities
  • Make regular reports as required and keep detailed records of all contacts
  • Regularly attend company meetings, technical data presentations and briefings
  • Keep up to date with the latest clinical data supplied by the company, and interpret, present and discuss this data with health professionals during presentations
  • Analyze sales data to improve results and make sure resources are effectively allocated
  • Monitor competitor activity and products and keep up to date with new developments in the regional and national regulatory environment, anticipating potential negative and positive impacts on the business
  • You may also be asked to perform the following activities:
  • Train new users on use of DJO Global Inc product, alone or in conjunction with training team
Commensurate to experience. Pay will be supplemented by bonuses or performance-related pay, if you're successful in meeting and exceeding sales targets. You will be offered travel allowances, laptop/tablet, mobile phone airtime, and health insurance.

Working Hours

Working hours typically are from 8 AM to 5 PM from Mon to Fri and from 9 AM to 2 PM on Saturday. You may have to attend early meetings or conduct presentations in the evenings at a hospital, local CME or conference venue from time to time. You will spend a substantial amount of time travelling to and from clients.
Educational Qualifications
This posting is open to all graduates; however, preference will be given to those with an educational experience in Life Sciences, Medicine, or Nursing.
Key Skills
You'll need to have:

  • Excellent communication and presentation skills

  • An outgoing and persuasive manner and negotiating skills
  • Sales and customer relationship skills
  • Confidence and persistence
  • Patience and self-motivation
  • Analytical and planning skills
  • A flexible approach to work in order to adapt to changes
  • Strong teamwork and networking skills
  • Commercial and business awareness
  • Smart dress and a professional appearance are essential at all times
  • Additionally, the following skills are desired:
  • A clinical background working in operating theatres
  • Experience and ability to observe surgeries in operating theatre
  • Experience training clinicians on medical devices
  • A strong existing network with theatre staff

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 2 years
Required languages: Punjabi (Spoken: fluent | Written: fluent)Arabic (Spoken: fluent | Written: fluent), Hindi (Spoken: fluent | Written: fluent), Gujarati (Spoken: fluent | Written: fluent),

Mandatory attachments

Please have a scan or photo of these documents ready when you start the application:

Self-prepared CV file - the employer wants to see a CV that you have prepared yourself
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