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East Africa Head of Learning and Development

Nairobi, Kenya

Salary rangeConfidential | Contract type: Permanent

You have 19 days left to apply for this job.

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Job Summary

About Us:
Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Kenya, Tanzania, Uganda, and Rwanda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Our Vision
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Sokowatch will provide everything a duka needs, no wholesalers or distributors necessary.
Your Mission in our Vision
You develop and build a world-class training curriculum for our teams and ensure standardized implementation across the region
Position: East Africa Head of Learning and Development
Your role is to assist in building and maintaining a high-performance team for an ambitious Pan-African company. You are a driver of employee satisfaction and performance, by ensuring efficient and effective execution of the full spectrum of HR services.
The successful candidate will possess:

  • 8+ years of experience in training
  • Must love working with people
  • Excellent facilitating training
  • Experience developing and implementing training Curriculum
  • Regional experience added bonus
  • Bachelor in HR Management or Diploma in HR
  • TOT certification added bonus
  • Current IHRM membership
  • Strong in oral and written communication in English incl. interviewing skills.
  • Excellent interpersonal abilities,
  • Out of the box thinking to challenges
  • Demonstrate strong abilities as an organizer, relationship builder, negotiator, problem solver, public speaker and customer services person;
  • Demonstrate resourcefulness and initiative.
  • Strong team player


  • Organizational:
    • Develop and implement a practical hands-on training curriculum that is aligned to business objectives
    • Develop and implement training strategies aligned with business objectives.
    • Evaluate and monitor the effectiveness of training channels and curriculum
    • Assist with certification, testing, documentation and continuous learning requirements
    • Ensure standardization across the region
    • Help create a learning culture within the organization
    • Develop knowledge sharing strategies across the region
    • Develop and manage training budgets.
    • Develop and implement succession management training plans
    • In liaison with heads of department undertake training needs analysis and develop career plans for all employees.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required languages: English (Spoken: fluent | Written: fluent)
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