Field Team Leader- Lamu
Salary range: Confidential | Contract type: Permanent
You have 3 days left to apply for this job.
The Team Leader shall coordinate and supervise Agents within the assigned territory/market segment to grow Installs, manage OOC and resolve tickets. They will work in close coordination with HQ staff.
• Must possess at least 2 years’ experience in sales,preferably in the Solar industry.
• Tertiary education level.
• Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).
• Must be result-orientated and able to work
both independently and within a team environment.• Must possess excellent verbal and written
communication skills.• Valid driving/riding license and must posses a
Your role is defined as but not limited to the
following:Installs and OOC management
approximate time split: 80 %
• Establishing mutually beneficial business
relationship with agents in order to achieve the set objectives and ensure
business growth by coordinating and conducting chama meetings, market
activations, Quad/TV parties, prospection and conducting any other related
activities to generate new installs.• Responsible for implementing zoning within the
assigned territory. • Responsible for implementing company
initiatives within designated territory i.e. project pilots, product launches,
promotions, conventions and trade fairs/shows.• Effectively manage OOC list and ensure all
agents are involved in the timely resolution of all OOC cases within his
territory.• Accountable for all OOC 42+, PI earning wholly
dependent on this KPI.
Stock, Contracts and Tickets
approximate time split: 10 %• Responsible for overall product availability
at the assigned stockiest and to all agents.• He will also be responsible for stock
management, stock reconciliation and transfers within his territory.• He will enforce the implementation of FIFO
with all agents and maintain a zero “lost units” policy.• Oversee the general operations and management
of the stockist in the assigned territory region.• Responsible for ticket resolution within SLA.
• Critical initiator for all reverse logistics
activities• Collection and timely submission of contracts
and contract books.
approximate time split: 10 %• Management of agents (PJPs, agent
accompaniments, coaching and mentoring)• Recruitment and training of agents as well as
managing agent exits.• Administrative lead of all the agents in
designated territory, track their performance, manage all disciplinary and
agent succession issues.• Reporting fraud and tampering related issues.
• OOC management.
• Tickets management.
• Stock management.
Other requirements specific to the role:
• Supervisory experience.
• Excellent selling skills and ability to speak
the local language. • Computer literate, able to proficiently work
with Microsoft Office.
Additional details of exceptional aspects of the
demands of the role:• The job holder will operate from the most
convenient location within his/her Region.• Mobility is a key aspect of the role and may
be transferred should business needs so demand.• Work with all concerned in the best interest
of the company to provide excellent customer service.
: Diploma, Associate's degreeRequired relevant work experience
: 2 yearsRequired languages:
English (Spoken: fluent | Written: fluent)Swahili (Spoken: fluent | Written: fluent),
Please have a scan or photo of these documents ready when you start the application:Self-prepared CV file
- the employer wants to see a CV that you have prepared yourself
3 days left to apply