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Summit Recruitment &Training | Nairobi, Kenya | Log in or register to see the closing date
Food and Beverage Supervisor
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- Diploma, Associate's degree
- Food, nutrition
- Experienced (senior worker)
- Full Time
Our client’s hotel aims to attract an entirely different kind of customer base and compete against both global and regional competitors at giving refined comfort and timeless elegance. As such, they have positioned themselves differently with a focus on local business people and residents – young and upwardly mobile group whose attributes include; open-mindedness, entrepreneurial, social and fun loving. They are looking for F & B Supervisor to work in Meru.
- Manage and oversee the efficient operation of shifts in the restaurant and the bar.
Ensure that the hotel operates efficiently and profitably while maintaining its reputation and character.
Ensure high standard of service and cleanliness in the restaurant, bar, conference rooms and kitchen are maintained
Coordinates a variety of activities within the restaurant and bar operations.
Takes responsibility for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety.
Efficiently administer and action the daily customer report lists, staff rotas and other paper work that is required to ensure accurate reports are accessible.
Actively be involved in restaurant staff related issues and handle them in a professional manner.
Prepare reports at the end of the shift/week, including staff control, food control and sales control and analysis.
Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry.
Coordinate the entire operation of the restaurant during scheduled shifts.
Manage staff and provide them with feedback.
Ensure that all guests are welcomed at the door and seated quickly in a courteous, polite and helpful manner
Respond to customer complaints in the absence of the F&B Manager.
Meet and greet customers, organize table reservations and advise customers on menu and drinks choice.
Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables and splitting tables.
Supervise bar stock levels.
General InformationSalary range
: Not specifiedAdditional information
: Not specifiedContract type
: PermanentJob type
: Full TimeLocation
: NairobiArea of work
: Food, nutritionSeniority
: Experienced (senior worker)
Job RequirementsRequired education
: Diploma, Associate's degreeRequired relevant work experience
: 2 yearsRequired skills
: Conflict and complaint resolution; Reporting; Supervision; Quality control (food production); Receiving and welcoming guests; Food and beverage; Customer comfort and safety; Stock and inventory managementRequired languages:
English (Spoken: fluent | Written: fluent)
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