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Reproductive Health Uganda   |   Uganda   |   Log in or register to see the closing date

Front Desk Assistant

  • Bachelor's degree
  • Administrative, clerical
  • Basic level (worker)
  • Full Time
  • Permanent

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Job Summary

Act as the initial face of the organisation: Management of the reception, maintain telephone records, process documents and messages and offer general communication services

Submit by post or hand-deliver application letters and attach certified copies of academic transcripts, a detailed Curriculum Vitae and other relevant documents as well the contact addresses (e-mail) of 3 referees including their telephone contacts


  1. Operate RHU’s telephone exchange, including handling all incoming and outgoing calls in a professional manner including routing them to appropriate locations
  2. Offer customer care to visitors to the main RHU office, and relaying these visitors to appropriate destinations, in addition to maintaining records of such visits.
  3. Maintain a tracking system for all incoming & outgoing mail and courier items for the office
  4. Follow procedures that secure and document the security of any valuables.
  5. Ensure that relevant notices are appropriately displayed on notice boardsin an orderly manner and regularly updated.
  6. Monitor and ensure that the reception/ front and rear entrances of the RHU main building are kept clean, neat and tidy.
  7. Ensure that RHU’s telephone equipment and lines are in good working order to ensure professional and seamless communications at the different levels
  8. Perform any other professional duties as may be assigned by the supervisor.

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Uganda
Area of work: Administrative, clerical
Seniority: Basic level (worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 12 months
Required skills: Answering telephones and call management; Office supplies management; Receiving and welcoming guests; Email correspondence; Office reception
Required languages: English (Spoken: fluent | Written: fluent)

Reproductive Health Uganda

Non-profit, social workCompany size: 1000+ people

Reproductive Health Uganda (RHU) is a member of the International Planned Parenthood Federation (IPPF). RHU is a volunteer owned and led organisation that started work in Uganda in 1957. Currently RHU operates 17 branches spread in all the sub-regions of Uganda. RHU has made significant contribution in the area of SRHR. Many of these efforts have redefined the SRHR landscape in Uganda. RHU has a long-standing record of providing quality reproductive health services that include safe motherhood, family planning, HIV/AIDS, adolescent interventions and advocacy in Uganda. RHU works with different partners and stakeholders to realise its goals and objectives. The main target is the young people and the most vulnerable groups, with special focus on hard-to-reach areas. There is also special attention paid on promoting gender inclusiveness.