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Exquisite Solution Limited (Uganda)   |   Uganda   |   Log in or register to see the closing date

Front Desk Officer

  • Bachelor's degree
  • Administrative, clerical
  • Basic level (worker)
  • Full Time
  • Permanent
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Job Summary

The Front Desk Officer will undertake all receptionist and clerical duties. They will be the “face” of the company for all visitors and will be responsible for the first impression made. The goal is to make guests and visitors feel comfortable and valued while at the premises.

Qualifications, Skills and Experience:

  1. The Front Desk Officer must hold a bachelor’s degree in a Business related field
  2. One year of experience as front desk representative or in customer care
  3. Ability to effectively use and maintain office equipment
  4. Knowledge of office management
  5. Proficient in English (oral and written)
  6. Excellent knowledge of MS Office (especially Excel and Word)
  7. Outstanding communication and people skills
  8. Good organizational and multi-tasking abilities
  9. Problem-solving skills
  10. Customer service orientation

All candidates are encouraged to apply by sending us their updated CVs


Responsibilities

  1. Keep front desk tidy and presentable with all necessary material
  2. Greet clients and set a positive office atmosphere
  3. Greet visitors and direct them to appropriate office or person.
  4. Answer questions and address complaints
  5. Answer all incoming calls and redirect them or keep messages
  6. Receive letters, packages etc. and distribute them
  7. Prepare outgoing mail by drafting correspondence, securing parcels etc.
  8. Check, sort and forward emails
  9. Monitor office supplies and place orders when necessary
  10. Keep updated records and files
  11. Take up other duties as assigned.


General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Uganda
Area of work: Administrative, clerical
Seniority: Basic level (worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 12 months
Required skills: Conflict and complaint resolution; Answering telephones and call management; Office supplies management; Receiving and welcoming guests; Office reception
Required languages: English (Spoken: fluent | Written: fluent)

Click to apply

Exquisite Solution Limited (Uganda)

Consulting, business support, auditingCompany size: 50-100 people

Exquisite Solution Limited is a leading Business Process Outsourcing Company offering a wide scope of professional services. Established in 2006 with offices in England and across the region, we offer Human Resources Consulting and Payroll Management Services, Admin Support Services, Executive Search, Corporate and Personal Development Training, HR Compliance Audits, among others


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