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ROAMTECH SOLUTIONS LIMITED   |   Nairobi, Kenya   |   Log in or register to see the closing date

Front Office Assistant

  • Diploma, Associate's degree
  • Administrative, clerical
  • Basic level (worker)
  • Full Time
  • Permanent

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Job Summary

The Job holder is required to work closely with the top executives (Directors & GM) in order to run the organization smoothly .He/she is also required to perform most of the administrative and clerical duties.


Efficient and General management of the frontoffice - timely receiving and making of office calls, attending to all walk-in
clientele and directing them to the respective offices.
Maintain Customer focus at all times and respondto customers’ enquiries (e-mails phone and face to face).
Records management – typing, printing andscanning of office correspondences as required, ensuring that records are
confidentially handled and filed on time.
In charge of office security, ensuring timelyopening and closing of offices.
General management of all incoming and outgoingoffice correspondences, ensuring that dispatching and receiving of mail is done
on time and proper records kept.
Co-ordinate the Office driver’s schedule.·
Supervise the Office cleaners.·
Provide general administrative and clericalsupport – organizing for meetings and conference rooms, coordinating meetings
and catering services.
Maintain a clean office and arrange fornecessary repairs and organization of the office layout.
Take ownership of queries and proactively followthrough to resolution.
Understand priorities, products and services andhave a good grasp of how the company is run.
Maintain sensitive and extensive confidentialinformation.
Coordinate directors and General ManagerSchedule by scheduling appointments and makes changes to calendar as necessary.
Arrange travel arrangement and event bookingsand account for directors official expenses.
In charge of purchase of office supplies.·
Provide flexible support for team members andother teams
Experience and Skills
Diploma or other relevant higher educationqualification required.
Previous experience in a similar role for aminimum of 3 years is essential.
Ability to maintain confidentiality

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Area of work: Administrative, clerical
Seniority: Basic level (worker)

Job Requirements

Required education: Diploma, Associate's degree
Required relevant work experience: 3 years
Required skills: Office reception; Interpersonal communication; Planning and scheduling; Customer support, CRM systems; E-mail and internet; Office tools: Word, Excel, Outlook; Office administration, management
Required languages: Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),