Job verified by Fuzu
Summit Recruitment &Training | Nairobi, Kenya | Log in or register to see the closing date
Click to apply
- Diploma, Associate's degree
- Administrative, clerical
- Expert (non-managerial)
- Full Time
Our client a fast paced, high-end spa located in Nairobi is looking to recruit a well versed Front Office Candidate. The Spa Receptionist is responsible for providing direct support to the Spa Manager and Spa staff members. He/she will be responsible for assisting in the daily operations of the facility including, but not limited to daily operations and sales through ensuring the highest levels of guest satisfaction are attained.
Greet guests enthusiastically and with a smile to create a friendly positive experience.
Ensures guest satisfaction through adherence to the Spa policies and procedures.
Answer phones and take spa reservations to maximize revenue.
Maintain product knowledge and complete knowledge of benefits of products and services.
Answers guest’s questions in a knowledgeable and professional manner.
Maintain cleanliness of the spa’s front desk.
Maintain constant communication with spa staff regarding appointment bookings.
Respond to members’ questions and concerns as needed.
Provide additional support to the Spa Manager as needed.
General InformationSalary range
: Not specifiedAdditional information
: Not specifiedContract type
: PermanentJob type
: Full TimeLocation
: NairobiArea of work
: Administrative, clericalSeniority
: Expert (non-managerial)
Job RequirementsRequired education
: Diploma, Associate's degreeRequired relevant work experience
: 5 yearsRequired skills
: Answering telephones and call management; Customer relations; Email correspondence; Office reception; Documentation and record keepingRequired languages:
English (Spoken: fluent | Written: fluent)
Click to apply