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General Manager

Salary rangeConfidential | Contract type: Permanent

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Job Summary

Our client – small group owning 2 hotels in Kenya – is looking for an experienced General Manager with International Hotel Chain experience. The successful candidate will be fully in charge of 2 hotels and supervise all Head of departments. He/She will be responsible to manage and maximize the hotels resources, achieving optimum standards of service and value to the hotel guests within profit objectives and in a manner with the company’s philosophy and policies. Experience in an International brand hotel group as a General Manager is a MUST!


  1. Ensure efficient and effective hotel operational systems, processes and policies are in place. Specifically, support better management reporting information flow and business process and organization planning.
  2. Ensure proper care and control of property, equipment and materials.
  3. Seek opportunities to maximize revenue for the hotel.
  4. Product and service quality operational efficiency and guest satisfaction.
  5. Acquisition, development and management of skills, abilities and talents to ensure staff retention.
  6. Working towards attaining mission and organization cultures of the hotel.
  7. Participate in all other industry related functions that will benefit the hotel.
  8. Support and promote marketing functions of the hotel.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 10 years
Required skills: Budgeting, financial planning; Compliance; Operative planning; Hotel management; Training program planning; Marketing
Required languages: English (Spoken: fluent | Written: fluent)
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