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Fairmont Hotels and Resorts    |   Maasai Mara, Kenya   |   Log in or register to see the closing date

Gift Shop Attendant

  • Bachelor's degree
  • Sales, marketing, promotion
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

At Fairmont Hotels & Resorts, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Clerk, where your warmth and knowledge of our offerings will assist guests in re-creating our exceptional hotel experience in their own homes.


• Consistently offer professional, friendly and engaging service

• Attend to customers in a professional and polite manner while up-selling merchandise
• Ensure the shop is neatly maintained and stock is replenished
• All cashiering duties
• Provide basic sales techniques and promote “Fairmont” exclusive merchandise to customers
• Partake in stock-take and month end inventories
• Ensure the shop is clean at all times
• Assist in greeting, check in and settle guest accounts while ensuring all service standards are followed
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Maasai Mara
Area of work: Sales, marketing, promotion
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: Customer service; Stock taking and inventory accounting; Cashier operations; Sales strategy; Work place safety
Required languages: English (Spoken: fluent | Written: fluent)

Fairmont Hotels and Resorts

Restaurant, hospitality, travelCompany size: 100-500 people

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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Executive Sous Chef
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Fairmont Hotels and Resorts