Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Kenya, Tanzania, Rwanda, and Uganda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: Global Head of Operational Excellence, reporting to CEO
We're looking for an exceptional leader who is excited about unlocking the potential of the informal economy and inspired by our mission to empower the local merchants responsible for over $600 billion of sales across Africa every year. This leader will define the Objectives & Key Results (OKRs) for every department across our team in direct collaboration with the CEO. You will then manage the daily review process of OKRs across the entire team, and lead the effort to diagnose and address areas in which we are falling behind target. You are a proven leader with extensive startup and business experience in Africa who can work across functions to drive improvements across any aspect of the business necessary.
Initial onboarding will take place in Nairobi, though the role can eventually be based in any of our current and upcoming markets below with travel expected at least 50% of the time:
- Kenya (Nairobi, Mombasa, Nakuru, Eldoret)
- Tanzania (Dar es Salaam, Arusha, Mwanza)
- Rwanda (Kigali)
- Uganda (Kampala)
- Côte d'Ivoire (Abidjan)
- Senegal (Dakar)
- Ghana (Accra)